You've got questions. We've got answers.
HOW CAN I PAY FOR MY BOOKING?
Thats up to you! The online reservation system makes it easy and accepts all credit cards. We also accept cash, checks, Venmo, PayPal if paying in person.
DO WE NEED TO BRING OUR OWN EQUIPMENT?
Nope, we've got you covered! All of our rooms are backlined but feel free to bring your own gear too! Each room comes with a full P.A. guitar & bass amp, and drum set. (keyboard amps available on request)
IS GEAR AVAILABLE TO RENT?
Not yet. However, there will be new and vintage gear available for rent in the coming months.
CAN I BORROW GEAR FROM ANOTHER ROOM?
Nope, Nope, Nope! If you need a hand with an amp/cable/ or ANY gear in your room, please ask an employee or call the main number.
We have carefully chosen the gear to fit the size of each room. Taking gear from one room to use in another is prohibited.
WHAT IF I FORGET MY GUITAR OR BASS?
No problem! We have an electric and acoustic guitar, as well as a bass guitar available to loan out. This however is on a first come first serve basis until we stock up on more gear!
WHAT ARE YOUR HOURS?
We are open from 12PM to 12AM seven days a week.
WHEN DO YOU ACCEPT NEW BOOKINGS?
We accept new bookings 24 hours a day via our webpage. If you would like to speak to someone personally about a specific booking or private event we can be reached from 10am-9pm by phone or email. Email is always the quickest way to get in touch with someone.
WHAT'S YOUR CANCELLATION POLICY?
The fee for cancellations within 24 hours is half your booking rate and within 4 hours or no-show is full rate. Cancellation fees are waived in the event of an emergency or extreme weather conditions.
WHAT IS THE PARKING SITUATION?
We have PLENTY of parking! There are 4 to 5 spots directly in front of the space as well as ample street parking up and down Acoma.
I'VE GOT A SHOW COMING UP, CAN I PROMOTE IT THERE?
Of course! Got an upcoming gig? Need to put up a "band member wanted" Ad? We want people to know! Feel free to put up your flyers, cards, show posters, etc on our community board next to the sofas.
CAN WE SMOKE OR VAPE IN THE ROOMS WHILE WE PRACTICE?
Sorry Charlie, There is absolutely no smoking or vaping of any kind allowed in the building. However, there is a designated smoking area in the alley behind the warehouse. (The door in front of room 4)
WE LIKE TO PARTY....CAN WE BRING ALCOHOL WITH US TO PRACTICE?
You got it! PARTY ON! As long as its kept away from the gear, you clean up after yourself, and it stays in the building or in the back alleyway. No alcohol is allowed in front parking lot facing Acoma Street.
IS FOOD ALLOWED IN THE BUILDING?
You bet! Just please be sure to keep it off of the gear, and to clean up after yourselves. We have trash cans in each room and at the end of the hallways.
DO YOU SELL REFRESHMENTS?
We don't sell anything to eat or drink (yet), but feel free to bring your own snacks! We also have a cold filtered water fountain available to fill up water bottles/jugs.
WHAT ELSE DO YOU HAVE AVAILABLE FOR PURCHASE?
We will soon be partnering with FlipSide Music for all of your gear needs. Pedals, Guitar Pics, Guitar/Bass Strings, Drumsticks, Batteries
IS THERE WI-FI?
You bet! There is free wi-fi throughout the building. Go to the flyer board by the sofas for info to connect.